FOR IMMEDIATE RELEASE – BRANDON, FL – ACS Connect announces the creation of a simple yet comprehensive Software Subscription and Support (S3) program that centralizes service for CS1000 and CGC users, ACS Connect developed enhancements for those platforms, ACS Connect applications, and other specialized applications.

Delivery of support services for this varied grouping of products can, and has been, confusing considering the various application sources and service required.  A service call can easily involve more than just one area of discipline, which can complicate billing and accountability.  

ACS Connect listened to their customers’ wishes for a support system that combines the high level response of on-demand services with a simple and attractive pricing plan.  The Software Subscription and Support program delivers on ACS Connect’s commitment to Total Customer Care. 

The ACS Connect Software Subscription and Support Program has been designed to consolidate support services for all of the products that ACS represents, all covered under one plan.  The advantages of this program include: 

• One simple agreement
• Covers all products that ACS represents and more
• Fixed price, packaged delivery
• Programs can be tailored to specific customer needs
• Pro-active service with annual diagnostics included
• Automatic program upgrades and/or revision
• Primary products covered:


• CS1000
• CGC
• ACS Connect custom modules
• ACS Applications:


• Connect for Construction
• Rapidox
• Resource Commander (formerly TimeSheets)
• SiloBridge

• Elimination of minimum billings per incident
• Automatic notification of program failure option
• Programming services option
• Customized support services available
• Quarterly, annual or semi annual contracts available

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