It doesn't stop at determining your problem and prescribing a solution.  The right implementation isn't the end either, although all of these components are a critical parts of the entire solution.  Once your software is up and running, we work with you side by side to make sure that you are getting the best value from your investment.

The true power of a software implementation comes when it is in the hands of an experienced user.  All of our efforts are directed toward this end, for here is where the rubber meets the road.

ACS Connnect strives for complete customer satisfaction by offering these services:

• Five levels of support:
• telephone
• email
• IM
• remote connection
• on site services
• Software upgrades
• User and T3 (Train the Trainer) training programs
• Assistance with IBM OS, CGC, and Geac software support
• Software Subscription and Support (S³) programs to fit any need
•  Discounted rates for prepaid blocks of professional services

ACS Connect's Customer Commitment:

• Speedy connection to your ACS Connect support representative
• Professional, courteous service
• Genuine concern for a satisfactory resolution to all problems